Flooded Basement in Alamo Heights, TX
This flooded basement in Alamo Heights, Texas was due to a hot water heater failure. The homeowner came home to his basement full of water and immediately contacted SERVPRO of Alamo Heights. In the before picture, the moisture level is shown on the moisture meter that is being used. The carpet was completely saturated with water. We immediately began the water damage remediation process with high weight extraction. We then were able to dry the structure using dehumidifiers as well as air movers. The after picture was taken four days after the initial call and the homeowner was very grateful that we were able to quickly get his basement back to use for him & his family.