Recent Biohazard Posts

Dealing With Sewage Leaks the Safe Way | SERVPRO of Alamo Heights

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Alamo Heights is always ready to respond to your call when biohazard incidents strike.

When it comes to smells, sewage leaks are at the top of the list of the most unpleasant odors to have in your home or business. In addition to the gross factor, having sewage where it shouldn’t be can also be incredibly dangerous to your health.

Unfortunately, sewage leaks can happen unexpectedly, which means your home or property is always vulnerable to situations like these. Tackle your sewage leaks with confidence by following these tips that will help keep you safe and in control.

The Discovery

Sewage is meant to flow down and away from our home in secure pipe systems. If this process happens the way it should, you would never have to even think about it on a daily basis! However, if your pipe lines get clogged or blocked in any way, wastewater cannot flow in the direction it should, which can cause it to back up into your sinks, tubs and toilets. Sewage leaks can also happen if you have a compromised or loose pipe somewhere.

No matter how the leak or backup starts, it is crucial that you stay out of the water. There are three different types of water, and they are categorized by how dangerous they are to handle without the proper protection. Not surprisingly, sewage is considered the most dangerous kind of water, which is called black water. It can harbor viruses, bacteria and microbes that can be deadly.

If you can access the water shutoff valve for the pipe, do so right away to stop the water from continuing to flow onto your floors. After the situation has been stopped, open up windows and turn on fans to help the fumes escape. Block off the area and keep your family or customers out of the way while you work on getting in touch with us.

Where SERVPRO's Restoration Team Comes In

We are proud to help our community recover from disaster, but we are also here for the slinkier or more dangerous situations like biohazard leaks or spills. Sewage is certainly a biohazard, so we want you to call us as soon as you discover the leak. We will start gathering our supplies and team right away and then be on our way to you.

While you wait for us to show up at your house, snap a few photos of the current situation. While these images will probably not become the home screen for your phone anytime soon, it is important to have them so you can show your insurance company once your claim process has begun.

We will focus first on identifying the source of the leak and then we will work on removing the standing water from your floor. We will be sure to wear the proper PPE so everyone in the area can stay safe while we work.

Our cleaning crew will focus on removing the dangerous water, and we will also sanitize the entire space so that it is safe for you to return to normal operations when we are finished. We can also deodorize your entire space to remove even the most stubborn lingering odors. Finally, we can address any structural issues if the water caused any damage to your floors, walls or structural components.

Sewage leaks are no joke, so don’t hesitate to call us so we can take care of your entire situation quickly.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO, and we will take care of you.

Biohazard and Crime Scene Cleanup | SERVPRO® of Alamo Heights

7/1/2020 (Permalink)

3 people donning PPE in front of a large green box truck and a SERVPRO® green hatchback Our crew getting donning PPE on the way to clean a bio hazard site

SERVPRO® of Alamo Heights isn't just a leading fire and water cleanup and restoration provider, we can also deliver fast, reliable biohazard and crime scene cleanup.

SERVPRO® of Alamo Heights works tirelessly to protect you from exposure to biological and chemical contaminants. These contaminants can pose serious health consequences for building occupants, employees, customers, and owners. 

We can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation
  • and More...

If you have any questions about our services or want to schedule an appointment to speak with an IICRC credentialed specialist, don't hesitate to call us at 210-267-2159