What to Do After Your Business Is Impacted by a Disaster | SERVPRO® of Alamo Heights

10/29/2020 (Permalink)

SERVPRO of Alamo is your go-to in case a disaster occurs. Get in touch with us to learn more.

Having a disaster occur is always a frightening experience, but if that disaster impacts the business you have worked hard to build, it can be extremely disheartening. While disasters can often derail businesses permanently, there are a few things that business owners can do in order to lessen their impact.

While you hopefully already have an emergency plan to keep everyone safe in the moment a disaster strikes, it is also important to consider how to begin implementing your recovery strategy. Planning for the continuity of your business is key to getting your doors reopened as quickly as possible so that you are able to get back to business.

Implementing Your Business’ Disaster Recovery Plan

Get in touch with your insurance and restoration companies. Depending on the type of insurance you have and the type of disaster that occurred, you may be able to claim some or all of the damages with your provider. It is important to contact both them and your chosen restoration company right away to get the process of recovery started—and in many cases, your restoration company will be able to work directly with your insurance company if you are able to make a claim.

Implement your customer communication strategy. Your customers will want to hear from you after a disaster, so it is important to have a customer communication strategy to implement as soon as you can. Inform customers of closures, changes in operating hours and any other relevant information regarding your recovery timeline so they know what to expect (and when they can start supporting you again).

Look into your options for disaster recovery assistance. The U.S. Small Business Administration (SBA) has many resources available for disaster assistance for business owners. The loans they provide are typically low interest with flexible repayment schedules, so you can get the financial assistance you may need to keep your business afloat. These loans can be used both for the restoration of physical damage as well as an economic injury due to a loss of income in many cases.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.