What to Expect After Water Damage Strikes | SERVPRO® of Alamo Heights

1/24/2022 (Permalink)

When water damage strikes, make the call to SERVPRO of Alamo Heights for A-to-Z cleanup and restoration.

It may come as a surprise to you, but 14,000 Americans have a water damage experience every day! At some point or another, it’s likely you might be one of them, and if that’s the case, you can rest assured that SERVPRO has your back.

Our team knows the process of water damage cleanup like the back of our hand, and we want to give you a rundown of what you can expect from our highly trained team of professionals:

Emergency Contact. When you call us, we will ask you a few questions so that we can better understand the situation. We then set up a time to meet and review the damage in person. We understand that any disaster is an emergency, so we make it our priority to act quickly.

Water Damage Inspection and Assessment. Once our team arrives at your home, our first step will be to ensure that the water has been stopped at the source. We will then walk through your house and around your property to evaluate the damages and make note of any hazards along the way. We then discuss with you the next steps to take.

Water Removal. If there is standing water in your home, it’s got to go! So, that’s our first step. We’ll use powerful pumps and extraction units to remove hundreds and even thousands of gallons of water from your house. Removing the water will limit its damage, help your house dry out faster and reduce the risk of mold growth.

Damaged Material Removal. While we always work with a restoration-first mindset, water damage often renders items unusable. We’ll quickly remove those from the house, which will create open space and allow for quicker drying.

Cleaning, Sanitizing and Deodorizing. If you’ve ever taken a whiff of standing water, you know it has a distinctive (and well, nasty) odor. It’s also potentially filled with toxins and other gross things, so this step is important.

Drying. When all standing water is removed, it’s important to remember that some water or at least moisture can be hidden from the naked eye. Even a tiny bit of moisture can result in mold growth, which can damage the structure of your house. To limit mold growth, we work to restore a normal moisture balance in your home.

Monitoring. While your home dries out, our job is to stay in constant contact with you. We want to ensure that your home is getting the best treatment possible, which is why we will visit daily to make sure the process is moving along smoothly.

Repairs and Construction. Once the house is entirely dried out, the rebuilding begins. Whether you need a small-scale repair or a full-on construction project, we can handle all the details from start to finish.

If water damage impacts your property, call SERVPRO for complete cleanup and restoration. We’ll make sure your property is back to normal and “Like it never even happened.”