Responding to Water Damage in Your Home | SERVPRO of Alamo Heights

8/10/2023 (Permalink)

If you discover water damage in your home or business, call SERVPRO of Alamo Heights right away.

Water, water everywhere! All of us are constantly using water in our homes to wash our clothes, feed our families and run warm baths for our children. We rely on the flow of water day in and day out to make sure our household is functioning smoothly.

Since water plays such a critical role in our lives, there is always the risk of experiencing water damage when something goes awry. In addition to water issues caused by household malfunctions, Mother Nature can cause chaos as well. We have had some serious flooding concerns already this year, so staying vigilant is key in the San Antonio area.

Preventing water damage from occurring in the first place is always ideal, but sometimes that is simply not possible. Our SERVPRO® of Alamo Heights team explains more about what to do if you discover water damage at your home below.

Your Initial Reaction

If you come upon standing water or a puddle in your home, the faster you move, the better. Water has the innate ability to leak and seep underneath floorboards and down walls in minutes, and that can lead to significant damage the longer you wait to address the problem.

Locate the source of the leak quickly and turn off the water valve or unplug the malfunctioning machine. If the leak is caused by roof damage or something similar and it is storming outside, you may just have to set out a bucket to catch the water while you wait for the storm to pass.

Remember, standing water always has the potential to be dangerous, so try not to walk through any of the water while you are going about this.

Once the flow of water has been stopped, pick up the phone and call us! We are here 24/7 to respond to calls just like this and we will be ready to help from the moment you reach out.

The Water Damage Restoration Process

Once you call us, we will start formulating our recovery plan for your space. We will ask questions, request photographs and have you walk us through the damage. This not only helps us create the right restoration plan for you, it helps us when we navigate the insurance claims process for you as well.

Our team of experts will get to work drying out your space using our industry-leading drying equipment like our air movers and blowers. Getting the water out of every space is crucial, which is why we ensure that your soft materials like couches are chairs are fully dried as well. Once the water is gone, we will sanitize and deodorize the area.

We are trained to handle every aspect of your restoration, no matter what happened in your home. We can tackle everything from minor repairs all the way to entire reconstructions of parts of your house.

Even just an inch of water has the potential to cause widespread issues for your home, so it is always recommended to call SERVPRO of Alamo Heights to help with your recovery. Call us and we will be there for you!

Do you have water damage in your home? Call us for fast and complete restoration.