Why SERVPRO of Alamo Heights

3/29/2018 (Permalink)

When choosing a water damage company, reputation is key.  SERVPRO of Alamo Heights knows that customer service is of the utmost importance and we value every customer that we serve.  Here is a real quote from a real customer:

"I know people are always quick to write when something bad happens, but I am writing to you because I had a great experience with SERVPRO®.

My house was destroyed last May from a crack in the line of the toilet. I was at work and received a call from my HOA that water was pouring out of my house.  I had no idea the damage that was being done to my house. I came home, saw the damage, and began to freak out. The ceiling fell to the floor in two places, I had no idea where to
begin. My insurance agent suggested I call SERVPRO® and my, am I happy I did.

SERVPRO® came to my house within an hour and assured me that everything was going to be ok. Throughout the entire process, I was updated daily on what was happening and what the next steps were.

We are still in the middle of construction and I was sad to see SERVPRO® go because their part was done. They were very helpful and always available to answer any of my questions.
I just wanted to say thank you for being a part of such a great company."

- Julian, CA