Step 1: 24 Hour Emergency Contact 

The first critical step in getting your Alamo Heights or Downtown San Antonio residence back to normal after a major or minor water loss begins with a quick phone call.  SERVPRO of Alamo Heights and Downtown San Antonio has kind and intelligent representatives available and at your service 24 hours a day , 7 days a week for water emergencies.  Whether your emergency is a small area at your residence or an major area at a commercial property we are prepared and ready to assist you. Our professional staff offers priority service for you at any time of day or night. Immediate attention is crucial in the water mitigation process and even a small set back of a few hours can drastically change the severity of your water damage.

We Answer the Phone Ready to Help
Call Today - (210) 822-2063

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Alamo Heights and Downtown San Antonio has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment