Recent Why SERVPRO Posts
Navigating Insurance Claims After Disaster Strikes | SERVPRO of Alamo Heights
4/15/2024 (Permalink)
SERVPRO of Alamo Heights is Here to Help® with your business' disaster recovery!
Disasters can happen in the blink of an eye and they can cause chaos just as fast. As you react to the situation and focus on getting your family to safety, your home can suffer serious damage in the process.
While keeping your family safe should always be your top priority, that doesn’t mean that dealing with your recovery after the emergency is over isn’t also important.
That’s where we come in! We are trained to help you recover from a fire, flood, storm or any other type of disaster. We will work hard to handle your entire restoration and we will also take care of other aspects of your recovery, including your insurance claim.
Responding Right AwayRegardless of the type of disaster you are faced with, your safety should always remain your top priority. Stay out of floodwaters, stay indoors during severe weather or get your family out of your home if it is on fire.
After you have determined everyone is safe and no emergency medical services are needed, it is truly important that you start the recovery process as quickly as possible. The longer your home damage goes unaddressed, the higher the risk that compounding damage will start to set in, making your situation even worse.
Give us a call as soon as you are able so we can start creating your restoration plan and gathering the team that will soon be at your doorstep. While you wait for us to arrive, take some photos of the damage that you can easily see.
Getting fresh images is crucial as your insurance company is going to want proof of the situation. You should also do some simple tasks like turning off water valves or opening windows to let your air ventilate as needed.
Leaving the Restoration to UsOnce our crew arrives, we will focus our efforts first on securing your home. It is our goal to stop the damage from continuing to get worse, so we will board up windows, secure your roof and pull possessions out of any damaged parts of your home. Our highly trained crew will focus on helping you recover in every way! In addition to our restoration services, we will also work on submitting your insurance claim.
We will walk around your home and put together a complete list of your losses, and we will take some of our own photos with our professional equipment. We will combine these with the images you took and then submit it all to your insurance company to start your claim. We will also make sure we are following all insurance inspection standards to keep your potential costs as low as possible.
When you leave your recovery to us, good things will happen. Our crew will help you navigate the unknown with confidence, and we will take care of your insurance needs with ease.
When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.
Your Hometown Restoration Team | SERVPRO of Alamo Heights
12/15/2023 (Permalink)
No job is too big or too small for our team of industry leading experts at SERVPRO of Alamo Heights!
Just the sheer thought of suffering a home or business disaster can keep a lot of us up at night with worry. The potential for damage, the threat of a dangerous situation and simply the cost of recovery is enough to stress out any property owner.
When you are faced with recovery after a disaster, you deserve to have a team that will help you every step along the way.
That’s where SERVPRO of Alamo Heights steps in to help out. Our local restoration team is here 24⁄7 to respond to your emergency, and we will be here for you always.
Making an Informed ChoiceSuffering from a home disaster can elicit all kinds of emotions. Frustration, anger and feeling overwhelmed can force anyone to make quick or unresearched decisions, especially when the clock is ticking. However, slowing down and doing your research before choosing a restoration company can make all the difference when it comes to your recovery.
You deserve to get back to your normal life as fast as possible, and the right restoration service can help you do that. They should have plenty of experience, the right certifications and training and are willing to do whatever it takes to help you. They should also be available 24⁄7!
SERVPRO of Alamo Heights proudly checks all of those boxes, but also offers the helpful benefit of being locally owned and operated. We are your reliable restoration team, yes, but we are also your friends and neighbors who love this community just like you do.
We have first-hand experience of what it takes to clean up from area-specific disasters like floods and severe weather, and we will make sure you are taken care of every step of the way.
The Experience You DeserveWhile having a friendly and familiar face arrive at your door is comforting after a disaster, SERVPRO® also comes with the additional benefit of having the resources of a national brand. Our neighboring branches will always be there for us to ensure we have the team, the resources and the equipment to help you recover.
SERVPRO has been in business since 1967 and has grown exponentially over the last few decades. Today, there are over 2,000 locations, including ours here in the Alamo Heights neighborhood.
We only hire the best, so when our team arrives at your door, you can rest easy knowing that our team is trained specifically for your particular disaster situation. Our team offers the total package when it comes to restoration!
We will take care of everything from the initial boarding up and tarping of your home to prevent further damage all the way to the final repairs on your walls, floors and ceilings. We also only use the top-of-the-line equipment and are always training to provide you with the best service possible.
Don’t let home damage stand in your way when your neighborhood restoration team is here to help! Call us today.
Want to learn more about everything we can do for you? Contact us to be prepared for anything.
The Highly Trained Restoration Team You Trust | SERVPRO® of Alamo Heights
5/4/2023 (Permalink)
Is your home or business in need of restoration? SERVPRO of Alamo Heights is ready to help you recover.around the clock.
When it comes to your home, every decision you make has a direct effect on your safety, security and comfort level. While some decisions might be minor, like deciding what color appliance to purchase, others are major, like choosing who to trust to restore your fire-damaged home.
Think about it—if you were to experience a house fire or a flooded basement, would you want a team that is highly trained to handle your situation? Or would you settle for a provider with fewer qualifications and less overall experience?
When you choose SERVPRO of Alamo Heights, you are in highly capable hands. We are trained in the latest, most advanced restoration techniques, and we have the certifications required to ensure that we follow all procedures safely and efficiently.
We Adhere to Industry Trainings
Our SERVPRO team follows the IICRC standards, and our professionals follow the training and guidelines laid out for cleaning and restoration. The courses we follow include, but are not limited to:
- water damage restoration
- fire damage restoration
- mold remediation
- carpet and upholstery and cleaning
We also offer Employee Certification Training to our staff to ensure they have all the tools they need to succeed. This training is self-paced, allowing our employees the individual time they need to thoroughly understand the processes and procedures.
We Never Stop Learning
After employees have received and completed training as part of the onboarding process, they also have access to continuing education classes and e-learning opportunities to ensure their skills remain up-to-date at all times.
Our team is dedicated to making sure we have the tools we need to help every home and every family in the area overcome home damage—and our training is a big part of that.
Staying abreast of the latest information allows us to adjust and change our processes when needed to align with current best practices. Technology is changing and improving all the time, so we want to ensure we have the materials, expertise and equipment to help you fully recover from home damage, no matter the source or the size.
Why This Matters for You
Having a company that is fully trained and certified is such a benefit for you! We can ensure your restoration is completed thoroughly and efficiently, and we will not leave until you are 100% satisfied with the final product.
If you were to choose a company that did not have these certifications and training, you could be left with repairs that are not up to your standards, residual water issues or even a lingering odor. When you choose SERVPRO of Alamo Heights, you know you are in good hands.
When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.
We Are Alamo Heights’ No. 1 Restoration Team | ?SERVPRO of Alamo Heights and Downtown San Antonio
10/20/2022 (Permalink)
No job is too big or small. Call ? SERVPRO of Alamo Heights and Downtown San Antonio today to schedule your estimate.
One of the unique things about the United States is the different types of weather that vary across the nation. From humid and hot summers to ice cold winters, we have it all.
With all of this weather comes the potential for severe threats every season. In fact, the United States has at least 42 different kinds of weather alerts, and they are broken down into six different categories.
When you are in the middle of severe weather, trying to decipher any sort of alert can be confusing if you are not prepared. Thankfully, we really only need to fully understand the types of alerts that affect us here in Alamo Heights.
<h4creation">Alert Creation
Weather forecasting is a series of predictions that meteorologists make that attempt to forecast how different weather situations will play out. Even though they are simply predictions, a lot of research and model interpreting go into each one to make them as accurate as possible.
The National Weather Service is the large organization that is responsible for creating the forecasts all across the nation. They are broken down into six regional offices across the country to help keep the forecasts more localized. Our office is in the Southern Region and is actually located right in Texas in Fort Worth.
When the NWS creates their forecasts, staff use data from radar, seismic activity, solar patterns and other model predictions. From that forecast, then they send out any corresponding alerts. They attempt to be as accurate as possible to make sure the right people are informed of any incoming threats.
<h4it-a-watch-or-a-warning">Is It a Watch or a Warning?
Understanding the difference between a watch and a warning is of the utmost importance. They are two very simple concepts, but a warning carries a much larger risk than a watch. This language is actually universal across most weather risks.
If a watch is issued in our area, that simply means an incoming storm or weather event has the potential to turn into a more severe threat. Whether the storm is particularly strong or the current weather (heat, humidity, etc) is just right, this is the time to keep an eye on the sky.
If a watch turns into a warning, you should seek shelter immediately. When a warning is issued, there is a dangerous storm or situation present and everyone should be inside and out of the elements.
In Alamo Heights and Downtown San Antonio, we commonly see severe storms, tornadoes and flash flooding problems. We are located in “flash flood alley,” after all! It is important to understand each of the corresponding alerts for these events so you can properly prepare for them.
<h4home-and-property">Your Home and Property
Preparing your home in advance of a storm can help minimize damages. If you are aware of any watches before they turn into warnings, you have more time to get ready for any impending weather.
Removing or securing outdoor furniture and clearing your gutters reduces the risk of water issues and property damage. It is also a good idea to take inventory of your emergency kit and make sure it is placed in your safe shelter location.
When you need help with a restoration project, the first requirement that comes to mind is probably a company’s quality of work! When you use SERVPRO of Alamo Heights and Downtown San Antonio, we can promise you our highest quality work, every time.
In addition to our water, storm and fire damage restoration, we also offer deep-cleans of more troublesome issues like graffiti cleanup, along with mold remediation. Whatever you need help with, we are the team for you.
Do you want to know another bonus of using us as your restoration team? We are right in town in our beautiful neighborhood!
<h2being-close-by-matters">Why Being Close By Matters<h4we-have-a-quick-response-time">1. We Have a Quick Response Time
When you need help with a restoration project or disaster recovery, would you rather have a team that could be there in a few days or in a matter of hours?
We are just down the road, so we can mobilize our teams to respond to you almost immediately.
<h4we-experience-the-same-threats">2. We Experience the Same Threats
While our offices are located here, many of us live in town as well! When inclement weather is forecasted, we are tuned into the same news stations like WOAI watching Jeanette Calle give us updates, too.
The main difference is that when you make plans to hunker down, we start rounding up our teams to be ready to respond to any emergency.
We know what it is like to experience a tornado, heavy rain and flash flooding problems here in Alamo Heights and Downtown San Antonio. Our personal experiences make us more knowledgeable on how to handle any cleanup.
<h4we-know-alamo-heights">3. We Know Alamo Heights and Downtown San Antonio
If you are from the Alamo Heights and Downtown San Antonio area, you know how special it is to live here. If you call a different restoration company, chances are that they will be coming from a different part of the San Antonio area or even beyond and won’t know the area as well as we do!
Being from Alamo Heights and Downtown San Antonio, we can confidently tell you our favorite churro at Honcho’s Churros (It has to be one of their delicious Lassos). We also can recommend the best hidden places to explore at Olmos Basin if you need to get out and relax while we work. We are proud to live and work in this city.
We also fully understand the current local governmental regulations and ordinances, so you never have to worry about a misstep with permits or requirements.
<h2benefits-of-choosing-us">Additional Benefits of Choosing Us
We specialize in working with local technicians and organizations when we need to get a job done properly, but sometimes a large-scale disaster requires external help. That’s the benefit of SERVPRO!
Our team has a local touch with a national reach. If we need help, one of our other partner locations can send personnel or equipment our way.
When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!
We Are Alamo Heights’ No. 1 Restoration Team | SERVPRO® of Alamo Heights ?and Downtown San Antonio
10/20/2022 (Permalink)
No job is too big or small. Call SERVPRO of Alamo Heights ?and Downtown San Antonio today to schedule your estimate.
One of the unique things about the United States is the different types of weather that vary across the nation. From humid and hot summers to ice cold winters, we have it all.
With all of this weather comes the potential for severe threats every season. In fact, the United States has at least 42 different kinds of weather alerts, and they are broken down into six different categories.
When you are in the middle of severe weather, trying to decipher any sort of alert can be confusing if you are not prepared. Thankfully, we really only need to fully understand the types of alerts that affect us here in Alamo Heights.
<h4creation">Alert Creation
Weather forecasting is a series of predictions that meteorologists make that attempt to forecast how different weather situations will play out. Even though they are simply predictions, a lot of research and model interpreting go into each one to make them as accurate as possible.
The National Weather Service is the large organization that is responsible for creating the forecasts all across the nation. They are broken down into six regional offices across the country to help keep the forecasts more localized. Our office is in the Southern Region and is actually located right in Texas in Fort Worth.
When the NWS creates their forecasts, staff use data from radar, seismic activity, solar patterns and other model predictions. From that forecast, then they send out any corresponding alerts. They attempt to be as accurate as possible to make sure the right people are informed of any incoming threats.
<h4it-a-watch-or-a-warning">Is It a Watch or a Warning?
Understanding the difference between a watch and a warning is of the utmost importance. They are two very simple concepts, but a warning carries a much larger risk than a watch. This language is actually universal across most weather risks.
If a watch is issued in our area, that simply means an incoming storm or weather event has the potential to turn into a more severe threat. Whether the storm is particularly strong or the current weather (heat, humidity, etc) is just right, this is the time to keep an eye on the sky.
If a watch turns into a warning, you should seek shelter immediately. When a warning is issued, there is a dangerous storm or situation present and everyone should be inside and out of the elements.
In Alamo Heights, we commonly see severe storms, tornadoes and flash flooding problems. We are located in “flash flood alley,” after all! It is important to understand each of the corresponding alerts for these events so you can properly prepare for them.
<h4home-and-property">Your Home and Property
Preparing your home in advance of a storm can help minimize damages. If you are aware of any watches before they turn into warnings, you have more time to get ready for any impending weather.
Removing or securing outdoor furniture and clearing your gutters reduces the risk of water issues and property damage. It is also a good idea to take inventory of your emergency kit and make sure it is placed in your safe shelter location.
When you need help with a restoration project, the first requirement that comes to mind is probably a company’s quality of work! When you use SERVPRO of Alamo Heights and Downtown San Antonio, we can promise you our highest quality work, every time.
In addition to our water, storm and fire damage restoration, we also offer deep-cleans of more troublesome issues like graffiti cleanup, along with mold remediation. Whatever you need help with, we are the team for you.
Do you want to know another bonus of using us as your restoration team? We are right in town in our beautiful neighborhood!
<h2being-close-by-matters">Why Being Close By Matters<h4we-have-a-quick-response-time">1. We Have a Quick Response Time
When you need help with a restoration project or disaster recovery, would you rather have a team that could be there in a few days or in a matter of hours?
We are just down the road, so we can mobilize our teams to respond to you almost immediately.
<h4we-experience-the-same-threats">2. We Experience the Same Threats
While our offices are located here, many of us live in town as well! When inclement weather is forecasted, we are tuned into the same news stations like WOAI watching Jeanette Calle give us updates, too.
The main difference is that when you make plans to hunker down, we start rounding up our teams to be ready to respond to any emergency.
We know what it is like to experience a tornado, heavy rain and flash flooding problems here in Alamo Heights. Our personal experiences make us more knowledgeable on how to handle any cleanup.
<h4we-know-alamo-heights">3. We Know Alamo Heights
If you are from the Alamo Heights area, you know how special it is to live here. If you call a different restoration company, chances are that they will be coming from a different part of the San Antonio area or even beyond and won’t know the area as well as we do!
Being from Alamo Heights, we can confidently tell you our favorite churro at Honcho’s Churros (It has to be one of their delicious Lassos). We also can recommend the best hidden places to explore at Olmos Basin if you need to get out and relax while we work. We are proud to live and work in this city.
We also fully understand the current local governmental regulations and ordinances, so you never have to worry about a misstep with permits or requirements.
<h2benefits-of-choosing-us">Additional Benefits of Choosing Us
We specialize in working with local technicians and organizations when we need to get a job done properly, but sometimes a large-scale disaster requires external help. That’s the benefit of SERVPRO!
Our team has a local touch with a national reach. If we need help, one of our other partner locations can send personnel or equipment our way.
When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!
Hurricane Season is happening, Are you ready?
8/8/2022 (Permalink)
Hurricane season has officially begun. For the Atlantic, the season begins June 1 and runs through November 30th. The Eastern Pacific hurricane season began in mid-May and also ends November 30th. Hurricanes can be life threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds and tornadoes. Preparation is the best protection against the dangers of a hurricane. Plan an escape route, take inventory of your property, and take steps to protect your home or business.
For more tips and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes
We are here to help, whether it is here in San Antonio or across the country.
Call Us Today! SERVPRO® of Alamo Heights and Downtown San Antonio 210-822-2063
SERVPRO Is the Restoration Provider of Choice | SERVPRO® of Alamo Heights
4/20/2022 (Permalink)
When water damage strikes, make the call to SERVPRO of Alamo Heights for A-to-Z cleanup and restoration
Here at SERVPRO, we are more than simply a cleanup, restoration and construction services company. We also are here for when natural or man-made disasters occur.
Water DamageFlash flooding happens in an instant. It doesn’t matter if it’s an inch or a foot, any water at all can cause serious damage.
In fact, floods cause more than $10 billion in damages nationwide every year.
If you own a home or are a business owner, chances are that you will encounter flooding problems at some point, but thankfully, SERVPRO has the tools you need to tackle the damages. We will help you understand the extent of the damage so you are able to take the proper steps toward full restoration.
We have the skills and tools to detect hidden moisture and extract standing water. We also can assist you in developing a water damage restoration plan to ensure your home stays clean, dry and is restored to its preloss condition.
Fire DamageA fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.
If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.
This starts with an inspection and damage assessment and progresses through all the necessary, in-between steps before starting repairs and construction.
Storm DamageFrom wildfires to tornadoes, or hurricanes to blizzards, storms can wreak havoc on our homes. Our goal is to always be there for you and to help you bring your home back to its pre-storm condition as soon as possible.
With tornado season on the horizon here in Texas, it is more important than ever to have a plan in place in case of an emergency. If a major storm hits Alamo Heights and overwhelms local resources, we have access to equipment and other materials from our other 1,950 locations to ensure a quick and reliable response to your needs.
Storm and water damage can affect not only the structure of your home but your belongings as well. SERVPRO specializes in restoration, with the mindset of restoring rather than replacing.
What Sets SERVPRO Apart?We are here when you need us. You can reach out to a SERVPRO expert via our 24⁄7 Emergency Line day or night and receive immediate assistance.
Our experts in green are part of the No. 1 cleanup and restoration team in the nation with more than 50 years experience. We’re locally owned and operated, but we’re also backed by a network of more than 1,900 locations around the United States. You can rest assured we’ll have your home or business back to “Like it never even happened” status as quickly as possible.
Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.
The 3 Types of Floods & the 4 Things They Are Often Caused By | SERVPRO® of Alamo Heights
4/12/2022 (Permalink)
Regardless of the cause of the flooding, SERVPRO of Alamo Heights has the team to help you recover from any disastrous event.
When people think of natural disasters, they often first think of hurricanes, tornadoes or lightning, but many people are surprised to learn that flooding is the most common disaster and that it claims the most amount of lives. It impacts homes, communities and even entire cities depending on the severity of the damage.
Flooding can impact any place throughout the U.S., but many floods have similar causality and traits. There are three main types of flooding, which occur for four typical reasons.
The 3 Types of FloodingFlash floods occur when heavy rainfall impacts an area, overwhelming the ability of the ground to absorb the moisture. Flash floods are quite common, and excess runoff can carry away small objects, cars and people in its path.
River floods are described in the name. If a river becomes too full to be contained by the river bank, the water can quickly spill over the sides and lead to destruction.
Coastal floods occur by large bodies of water, when storm surges or cyclonic activity leads to oceans or gulfs rising to meet flood levels.
The 4 Frequent Causes of Natural FloodingHeavy rainfall. When storms release an excess of rainfall or spend an extended period of time over an area, flash floods and river floods are likely. Urban areas typically carry the most risk, as they have a higher percentage of paved areas that do not have the ability to absorb water.
Oceanic activity. Storm surges, hurricanes and rising tides can cause water levels to rise in waves, which can invade coastal communities and wreak havoc.
Dams and levees failing. Many people are familiar with levee breaks due to the recent disaster of 2005, Hurricane Katrina. When cracks or excess pressure weakens a levee or dam, it overwhelms the structure and overpowers its ability to keep the water contained.
Snowmelts and ice dams. When heavy snow and extended periods of freezing temperatures occur, snow and ice can build up throughout the winter season. When these start to melt, they can lead to an excess of water flowing through an area. Ice dams or ice jams occur when built-up ice blocks water from being carried down the river, which can lead to the bank overflowing.
Regardless of the cause of the flooding, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when flooding or water damage makes a mess in your life.
Why Choose SERVPRO as your Professional Restoration Company?
2/17/2022 (Permalink)
At SERVPRO of Alamo Heights, we are proud to provide the best comprehensive restoration services in Texas. Our restoration professionals are dedicated to preserving the properties of home and business owners alike. With more than 50 years of experience, you can count on our professionals to get the job done right. From water and fire damage to storm damage, our experts can take care of your restoration projects from start to finish.
We strive to be the go-to restoration company for all the mitigation needs of our San Antonio community. Because we are a locally owned and operated company, we understand the unique needs of Alamo City residents and property owners. This allows us to provide services that are catered to meet your unique, individual needs.
Faster to Any Sized Disaster in San Antonio
Our professionals understand the importance of a fast response time around the clock when it comes to restoration. That’s why we provide 24/7 emergency services. Conveniently located in the heart of Alamo Heights, we can get your business or home restored as soon as possible.
When disaster strikes, we understand that time is of the essence. Our team of professionals will respond to your call with an urgency that is second to none in the restoration industry. With a team available 24 hours a day, you won’t have to wait to restore your property.
Comprehensive Restoration Services
You may know us for our water damage restoration services, but we do much more than you may be aware of. From residential to commercial property restoration, there is no job too big for our team of professionals.
Any property owner knows the possibilities of encountering mold damage, water damage, fire damage, and storm damage. SERVPRO’s location in the San Antonio area provides restoration for just about any damage your property may suffer from.
The process of property damage restoration can be extremely stressful, especially when your insurance company gets involved. Our specialists will work with your insurance representative to make sure your insurance claims are handled timely and fairly.
Advanced Technology and Techniques
Technology is constantly changing and rapidly advancing. At SERVPRO of Alamo Heights, we stay up to date with the products, equipment, and techniques we use. Our advanced technology allows us to restore your property faster, more efficiently, and more effectively.
When you use high-quality equipment you can expect phenomenal results. From our sanitizing agents to our water extraction equipment, we use only the best of the best in the industry.
Our advanced technology makes it easy to meet IICRC standards to keep your property clean and safe. For example, specialized equipment is needed to accurately monitor moisture levels hiding in the walls, floors, and ceiling of a property. We use infrared cameras to help us detect the location of hidden water for a thorough removal.
SERVPRO of Alamo Heights - The #1 Choice in Cleanup and Restoration
We are proud to provide effective property damage restoration for commercial and residential properties in the Greater San Antonio metropolitan area. When it comes to preserving your valuable property, don’t settle for anything less than the best. Our restoration contractors in San Antonio will make it like your damage never happened - that’s the SERVPRO guarantee!
When you need restoration services, from mold remediation to water extraction, don’t settle for anything less than the best. Let our highly-trained professionals at SERVPRO of Alamo Heights save your property.
Give us a call at (210) 822-2063 to experience the SERVPRO difference for yourself today.
Full Service Restoration Is Our Business | SERVPRO® of Alamo Heights
2/9/2022 (Permalink)
When you need cleanup and recovery of any kind, you can trust SERVPRO of Alamo Heights to get the job done.
If you were to see a big green truck driving through your neighborhood, you would probably gather that someone has experienced some kind of accident or disaster.
At SERVPRO, we are known as being a cleaning company, and while that is true, we also offer full-service, top to bottom cleaning, restoration and reconstruction!
We want to give you a deeper look into the services we provide:
Water damage recovery. No matter what caused water damage in your home or business, we can be there in no time to help you get back on your feet.
Fire damage recovery. As shocking as it may sound, a fire happens every 23 seconds in the United States. Just like any other type of disaster, fires can do a lot of damage, and that’s why we ensure that we get you fixed up in no time!
Mold removal. Whether it’s because of water that wasn’t seen or seemingly came out of nowhere, mold can threaten the structure of your home. Mold can easily spread, which is why it is of the utmost importance that you have the professionals handle it.
Storm recovery. Whether your home is struck by lightning or it flooded, natural disasters typically bring about large-scale damage. But with our highly trained technicians, we can help you with the recovery needs your home needs.
Commercial needs. If you are a business owner, you can rest assured that we will provide you with the same services we offer to homeowners—and then some!
General cleaning. No matter the type of structure, a home or business, it will require regular and deep-cleaning, and we understand that you are busy! That’s why we have can help you with the heavy-duty cleaning like carpet or upholstery cleaning.
Specialty cleaning. Beyond basic cleaning, we can also provide you with highly specialized cleaning for documents, biohazardous conditions and more.
Construction. Sometimes your home or business can be so severely damaged that it can’t be simply restored, and you can count on SERVPRO to take the necessary actions to construct and return your place to its preloss condition.
Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.
Can You Trust Your Restoration Company? | SERVPRO® of Alamo Heights
10/7/2021 (Permalink)
Disasters happen all the time. So whether your damage is caused by a kitchen fire, a random act of nature, or a storm, chances are you may need damage restoration or mold mitigation services for your home.
When that time comes, you’re going to need to make quick decisions, as you select a vendor to get your problem taken care of.
If you’re considering a partnership with a service company, here are a few vital questions you need answered.
Are They Valid?
While we all like to think the best of people, not everyone that shows up after an emergency has your best interests at heart. Sadly, major storms or disasters also bring out scammers. These tricksters are out for one thing and one thing only—a quick buck.
But SERVPRO is different. We’ve been a part of the national landscape for over 50 years, so we’re no fly-by-night newbies! We have garnered our reputation the old-fashioned way; we earned it.
In addition, national brands like the PGA Tour trust us for high-quality services. We provide high quality maintenance services for their affiliated tour stops and facilities.
Do They Have Resources?
When a disaster hits, you need a dependable company that you know can respond and start working immediately on your restoration.
Waiting a week after a storm plows through is not going to solve my immediate problems. If a storm damages your home, you need a company that can respond instantly. That’s why we’re available 24⁄7 for emergency situations.
Can They Call on Other Resources?
SERVPRO of Alamo Heights is locally owned and operated, which means there’s always a team right here in San Antonio ready to act. In case of a surge of activity from a disaster, your local franchise is supported by a nationwide network ready to send resources to handle major storm damage.
That means we’ll be sending in waves of help and powerful tools to make sure every local and regional homeowner in need gets the service and attention they deserve.
When you call SERVPRO of Alamo Heights, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.
Why You Should Choose SERVPRO | SERVPRO® of Alamo Heights
8/6/2021 (Permalink)
When you are dealing with any damage, immediate action is crucial. SERVPRO of Alamo Heights is your local restoration expert.
As a business or home owner, it’s your job to make sure everything runs smoothly, keep people happy and manage the limited resources in your charge.
When life gets upended by an unplanned disaster, all of your normal day to day duties are set aside. Now you need to focus on the disaster at hand and people are looking to you for answers.
We can help reduce that pressure. Why? Because recovering from a disaster is our job, not yours!
SERVPRO can be trusted when life throws you an unexpected surprise.
We’re Always Prepared
We’re trained and standing by 24/7/365. We are quick to a disaster because this is what we do. After all, who has time to wait when the building is on fire or the office is full of water?
When disasters happen, we don’t have to gather our resources; we’re already standing by.
We’re Agile and Quick to Any Disaster
Every second counts when a disaster strikes.
With every passing minute, mold begin to grow, and there is more smoke and water damage! A fast response is critical, and Alamo Heights has a local SERVPRO office right here. You can reap the benefits of having a nationwide resources with the speed of local service.
Commercial or Residential: We’re Trained for Both
Disaster aren’t picky, and they happen in businesses as well as residential homes.
We provide a custom solution to your problem so we can get your home back in order or your business back up and running.
We Get Your Property Restored "Like it never even happened."
Restoration is our business, and we take pride in our work. SERVPRO is the top expert in recovery and restoration because we care about our customers and getting their life back in order and their property restored to its original state.
Our World Is Changing, and We Offer the Services You Need
With the COVID-19 pandemic, we now live in a world where disease prevention is highly regarded. With that in mind, we offer disinfecting services that go well beyond commercial applications and traditional janitorial services.
If you want customers to have a safe shopping environment and workers to have a safe working environment, we can provide you with a clean and sanitized space and instill peace of mind at the same time.
Disasters happen all the time. Water leaks, fires burn, storms come and go. When it does, your local SERVPRO is ready to tackle the restoration and help get you back to living life.
Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Alamo Heights.
What do I do if I think my AC unit is leaking in San Antonio, TX?
7/29/2021 (Permalink)
What do I do if I think my AC unit is leaking?
If your home has been damaged by water from AC leaking or condensation, you need a water damage restoration company with the experience, the skills, and the know-how to reverse the damage and make your space safe from mold, mildew, rot, and other water-related problems. But before we start repairing the damage caused by AC leaks, it’s important to find the source of the problem. In this article, we will discuss the common causes of air conditioning leaks and what you can do about them. The first step is finding the root cause of the problem, and to do that, it helps to have a better understanding of how AC units work.
How do air conditioners work?
In order to understand why your air conditioner is leaking, it’s important to know how your air conditioner works. Air conditioning systems often use an evaporator coil that absorbs the heat from the warm air inside your home. First, the warm air inside your home is drawn in through a vent and comes in contact with the evaporator coil. Once the air is cooled by the evaporator coil, a fan distributes the cold air throughout your home via air ducts.
What causes an AC unit to leak?
There are several issues that may cause your air conditioner to leak. If these issues aren’t addressed in time, it could cause flooding in your home. If it is difficult to pinpoint the cause of the problem, it is best to consult a professional.
Some common issues include:
- A clogged condensate drain line
- A dirty air filter
- An old condensate drain pan
You might have a clogged condensate drain line
Imagine you’re holding a glass of cold water on a hot day and condensation forms on the outside of the glass. This is what happens to the evaporator coil as it absorbs the hot air. Inside the air conditioner, there is a condensate drain pan that collects the moisture formed and leads it to a drain line that brings it out of your home. Sometimes, the drain line can get clogged by dirt, dust, mold, or other debris, resulting in water leaking into your home.
You might have a dirty or clogged air filter
Your AC filter should be replaced about once every month. If your air filter is dirty, it makes your AC work harder, increasing the chances for something to go wrong. A dirty filter blocks the air flow to the evaporator coil, causing the coil to get very cold and potentially freeze. When the frozen coil thaws, it could cause the condensate drain pan to overflow and leak into your home.
You might need a new condensate drain pan
Over time, the drain pan in your AC unit can erode and rust. This is commonly the case with older AC units. If your AC unit is older than 12 years old, You might want to consider replacing your drain pan.
AIR CONDITIONER LEAK SAFETY CHECKLIST
HVAC condensation leak safety checklist
Here in Texas, it’s important to keep your AC unit well maintained, as it will be working hard during the brutally hot summer months. A leak can be a sign of a bigger problem with your AC. If you notice leaking, it’s important to take immediate measures in order to prevent water damage and flooding. Here’s what to do as soon as you notice your AC is leaking:
Make sure your home is safe and that there aren’t any electrical or slip hazards
Remove as much water as you can with either a shop vacuum on wet mode or by soaking it up with a towel. This is especially important if you have wooden floors or walls, as they are very prone to water damage and absorb water quickly.
Contact our SERVPRO professionals to help you through your water damage emergency.
For Water Damage Services in San Antonio, call SERVPRO of Alamo Heights
SERVPRO of Alamo Heights provides convenient 24/7 emergency service, because water damage restoration can’t wait. Our Water Restoration Specialists are highly trained and use advanced equipment and techniques. You can rest assured that we will take care of your home.
The 5-Steps of the SERVPRO Water Damage Restoration Process
1. Fact finding to get to the root cause of the problem
When you first call our water damage specialists, they will ask initial questions that will help them respond to your water emergency quickly and effectively.
2. Asses the problem and create an action plan
Next, our specialists will thoroughly inspect the water damage and create an effective plan of action. This is vital for a successful commercial or residential restoration project. Once the plan is decided, execution begins with water removal. We use powerful pumps and vacuums to quickly remove the water to minimize further damage and prevent mold growth.
3. Completely dry the affected areas
The next step is drying and dehumidification. While the majority of the water has already been removed, there is still moisture in the floor and walls. We use specialized equipment to alter the temperature and humidity and remove the remaining, hard-to-access moisture. Moisture meters are used to ensure that all the moisture has been removed.
4. Clean and sanitize to minimize mold and mildew
Next is cleaning and sanitizing. SERVPRO professionals will clean your walls, floors, and any personal belongings that were affected by the water damage. Depending on the scenario, we may also use sanitizing treatments. In addition to cleaning and sanitizing, some deodorization may be required. Our specialists use industrial air scrubbers and fogging equipment to treat tough and persistent odors.
5. Restore the space… Like it never even happened.
Lastly is the restoration process. This may include minor repairs including replacing drywall, wall panels, carpets and flooring, but sometimes major repairs, such as reconstructing a whole area or room, are necessary for a complete restoration.
SERVPRO of Alamo Heights are the experts in water damage restoration
It is extremely important to address an air conditioning leak immediately as it could turn into a flood in a matter of days or weeks. In the event that you don’t catch the leak soon enough and water damage has already occurred, you can count on our water damage restoration professionals at SERVPRO of Alamo Heights to restore your home back to its original state!
Call SERVPRO of Alamo Heights at (210) 822-2063 or request help online for all your water damage emergencies!
A Clean That Your Clients Can Believe In | SERVPRO® of Alamo Heights
6/22/2021 (Permalink)
If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Alamo Heights team.
San Antonio is no different than any other large metro populations when it comes to COVID-19. Areas across the country, including ours, are experiencing declining cases at a very rapid pace.
People are now beginning to believe the worst is behind us, and businesses are reopening.
Many of us are returning to shopping in person, eating out at restaurants and enjoying outdoor activities. And as we do, customers are watching business to ensure they have taken the proper precautions for safe return to a clean shopping experience.
It’s essential that you present them with shopping experience that earns their trust.
Are You Certified: SERVPRO Cleaned?
The Certified: SERVPRO Cleaned program provides your business with a level of clean that your customers can trust. Your customers and employees can rest easy if your business has had a certified clean.
With our advanced biohazard cleaning techniques, you can rest assured that your business is a clean and safe environment for your customers and employees. That creates piece of mind for anyone that comes through your doors.
This is what makes us different than other programs on the market. Let’s talk about the three steps to get Certified: SERVPRO Cleaned:
Plan. Every business is unique, we’ll craft a plan with you that applies specifically to your business. Being locally owned and operated, we are already familiar with, and in tune with, the complexities and needs of the area.
Clean. Now that we have crafted a plan, it’s time to get down to business and clean. Our proprietary, hospital-grade cleaning solutions can’t be found anywhere else. We will give your business a level of cleanliness that is unmatched among our competitors. We always adhere to or exceed CDC standards.
Certify. When we’re finished, you can display the Certified: SERVPRO Cleaned shield on your front door or window. This is a signal to your customers that they are about to enter a business that truly cares about their safety. We can provide you with digital emblems as well, and you, your employees and your customers will know you’ve taken the extra steps necessary to protect everyone.
If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.
Trust a Team With the Right Training | SERVPRO® of Alamo Heights
4/21/2021 (Permalink)
Contact SERVPRO of Alamo Heights today. We work with you and your insurance company to get things back to normal quickly.
When it comes to repairing your home after fire or water damage, the team you choose to work with matters.
Homeowners don’t like thinking about dealing with home damage, but the fact is that fire damage claims are common than you might think. According to the Insurance Information Institute, about one out of every 350 American homeowners will file a claim related to fire damage every year. (This statistic includes everything from harm related to appliance fires to lightning strikes, all of which fall under the general category of “fire damage.”)
When you combine all the common causes of home damage (wind, water, fire, storms and accidents), the number is much higher. About one out of every 20 American homeowners will file some claim this year.
Many of these homeowners, likely including some people you know, will need home restoration services. And when you want to restore your home to its original state, working with the best team is vital.
One of the main reasons homeowners know they can trust us is the team’s quality to do their restoration work.
Certified Experts Ready to Help
Your local SERVPRO team takes pride in providing the highest level of service. One way we do this is by ensuring all our technicians have the highest certification levels in our field.
Not only do our technicians train extensively with SERVPRO programs, but they also earn certifications from the Institute of Inspection, Cleaning, and Restoration Certification. This non-profit group provides an array of certifications to ensure restoration and cleaning technicians are trained to the latest techniques’ highest level.
And when you choose your local SERVPRO, these restoration experts will take the knowledge they’ve gained through our intensive training programs and use it to restore your home.
If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.
You Can Avoid Home Damage Due to Heavy Rains | SERVPRO® of Alamo Heights
4/5/2021 (Permalink)
If you need help dealing with any damage caused by water, contact SERVPRO of Alamo Heights today.
Water can damage your home in a wide variety of ways. And if you’re like most homeowners, you have a few of the most common ways at the top of your mental list. That might include problems like a flash flood or a burst pipe.
But heavy rains, which are common in many places during the spring, are a significant cause of water damage. This is especially true if there are home maintenance issues that go unaddressed over time.
It’s not possible to prevent every type of water damage your home could suffer. But there is a lot you can do regarding maintaining your home that will help ensure it’s not vulnerable to damage caused by heavy rains.
Preparing Your Home and Family for Wet Weather
Our staff includes a dedicated team of water damage experts, so we have valuable insights into how you can protect your home from suffering water damage now and in the future. The good news is that basic home maintenance can help you stay safe from water damage.
Learn how your yard drains. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to get in touch with a landscaping expert to look for ways to protect your yard.
Invest in helpful landscaping. Many people don’t realize that the right landscaping at your home can make a big difference when it comes to preventing water damage. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.
Consider sealing your roof. Sealing your roof can help protect your home from wind and water damage. In fact, experts estimate that almost 95% of water damage is caused by water seeping through gaps in your roof and shingles can be prevented with this step.
If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about us and how we can help you restore your home to its original state.
Prepare Your Home for Spring Storm Risks | SERVPRO® of Alamo Heights
3/4/2021 (Permalink)
If you experience any property damage from spring storms, contact SERVPRO of Alamo Heights.
Spring is finally coming to Texas.
It’s March now, and many of us are excited about the prospect of better weather, longer days and starting to enjoy more time outdoors grilling, gardening or just taking a walk in the fresh air.
Maybe you’re planning some home improvement projects, too. If that’s the case, it’s definitely worth considering adding some DIY projects that will protect your home from one of spring’s biggest weather threats—severe thunderstorms.
There’s nothing you can do to stop storms from hitting your community. But you can take steps to protect your home from these dangers. Here’s what you should consider.
Get Your Home Ready for Spring Storms
Here are some things to add to your seasonal to-do list:
Clean your home’s gutters. We talk about this step frequently in our home maintenance guidance, and there’s a good reason for that. Clean, clear gutters are an excellent way to keep water around your home flowing the right way, instead of causing water damage.
Examine your roof. You don’t want to discover there’s a problem with your roof after a heavy rainstorm. Instead, you’ll want to be sure your roof is in good shape if a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them.
Check your home’s sump pump for issues. You don’t want to find out there’s a problem with your sump pump when it rains. Instead, check it now for issues.
Examine your home’s exterior. Don’t let problems with overhanging tree limbs or loose items like patio furniture become a problem during storms. Instead, cut any tree limbs that hang over your roof or garage and secure things you can.
If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 24⁄7 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.
SERVPRO® of Alamo Heights is equipped to help your business or organization get back to normal
12/2/2020 (Permalink)
This was a store room that was damaged as a result of Hurricane Laura
SERVPRO® of Alamo Heights can help
Whether you have a small business that needs to get back on its feet after a fire or a large multi-use property that needs to reopen for the community after a flood, SERVPRO® of Alamo Heights is the right choice for you.
What can SERVPRO® do for me after catastrophic storm damage?
- We remove affected materials such as drywall, carpeting, laminate, and insulation
- It is possible your structure will need an application of an antimicrobial agent to properly halt the spread of potential microbial growth
- Using our high-end drying equipment and monitoring systems, we bring the structure's relative humidity down to a level that can prevent further damages
SERVPRO of Alamo Heights can handle any incident at your business or organization, "Like it never even happened." Call us at (210) 822-2063.
Click here for more information about SERVPRO® of Alamo Heights.
A Look at Our Restore vs. Replace Mentality | SERVPRO® of Alamo Heights
10/16/2020 (Permalink)
When you receive damage to your home, whether it be from fire, water or a storm, there are a lot of emotions involved. After any traumatic event, it is common to cycle through many stages of adjustment as you cope with the harm that has been done to your home and your belongings.
While things can seem quite grim in the moments after you discover damage, when you choose us for restoration, you can count on us to get your home and belongings back to their pre-damaged state. We have developed a mentality that focuses on restoration instead of replacement, which saves you money and allows you to keep the belongings you already love.
Why We Value Restoration Instead of Replacement
We can help you save money on your insurance. While many types of damage done to your home can be claimed with your homeowners insurance, the cost of doing so can be staggering. For example, the average cost of a claim for water damage is over $10,000, which can lead to skyrocketing premiums. By restoring the items we can instead of having our customers claim a full replacement, we can lower this amount so you can save money.
We can protect your sentimental items. With our advanced restoration equipment, we can save items many people thought to be completely ruined. We have restored irreplaceable objects such as documents and photographs, expensive objects such as electronics, and high-value objects such as art for our customers because we understand that some things just can’t be replicated.
We make sure your home feels like home again. Our entire goal with restoration is to make your home feel like it did in its pre-damaged state—which is not possible without all the objects and belongings you have already grown to love. While we know we can’t restore everything every single time, we promise to do our best so you can keep your belongings and continue to use them safely.
If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Contact us today to learn more.
Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO® of Alamo Heights
8/18/2020 (Permalink)
Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Alamo Heights to set up an appointment.
Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.
Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.
Why You Should Count on Us to Handle Your Storm Damage
We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.
We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.
We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 24⁄7 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.
When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.
Commercial Cleaning- SERVPRO of Alamo Heights is Here To Help
4/2/2020 (Permalink)
SERVPRO is open and ready to aid in any of your water damage remediation, fire damage remediation, mold damage remediation, and disinfecting needs
SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. Our cleanup procedures are in accordance with the CDC recommendations. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.
We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are available 24/7 at (210) 822-2063.
Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus.
Always READY for our community
4/2/2020 (Permalink)
One of our reps Thaddeus Brickley donating platelets at the South Texas Blood and Tissue Center in San Antonio, TX
We here at SERVPRO® of Alamo Heights are always READY to serve our community. Whether that means helping out after a massive water leak, assisting local government agencies with hoarders, or even donating blood when there is a shortage in the area. We pride ourselves with being emergency ready 24/7/365.
SERVPRO® of Alamo Heights is always ready to help when disaster strikes, but also knows the importance of ensuring home and business owners are “Ready for whatever happens.”
This is why we suggest having an Emergency READY Profile (ERP) created for each of our clients. An ERP is a no-cost readiness plan that is designed to help home and business owners recover from a disaster faster. The no-cost ERP mobile app allows ERP data to be stored on a smartphone, for quick and convenient access to help.
If you want more information on how to set up your own Emergency READY Profile, please contact us today at 210-822-2063
Evaluating Your Business’ Disaster Preparedness | SERVPRO® of Alamo Heights
3/20/2020 (Permalink)
Taking measures to reduce the time that your business is closed after a disaster is crucial for any company. Let SERVPRO of Alamo Heights be your part
Being aware of your business’ level of preparedness against a disaster is a smart move for any business owner. Though it may be something you do not like to consider, preparing in advance for a disaster can be a big factor in how quickly your business will be able to recover and reopen following the damage.
By being aware of your disaster preparedness levels, you can determine what further steps you can take to make sure your business is as safe as possible. Gaining an understanding of your insurance policy, your emergency supplies and how you will restore is the best way to start the process of being prepared.
Your Commercial Insurance CoverageA general commercial policy is not always enough to provide complete coverage to your business, especially where natural disasters are concerned. Flood insurance is the most highly recommended type of auxiliary coverage, but it is also worth inquiring about business interruption insurance and commercial umbrella insurance to make sure you do not have any surprise gaps in coverage.
Your Emergency Plan and Supply KitHaving a plan in place and stocking an emergency kit in your business is a great precaution to take. Be sure to take into account all possible disaster scenarios that could potentially impact you at your location, including weather and internal concerns such as fires. Make sure you are prepared both for an evacuation scenario and one in which you and your employees must remain in place until given other orders, which is when you would want an office emergency supply kit.
Your Plan for Restoration and RecoveryLimiting the downtime your business experiences as a result of a disaster is one of the best ways to mitigate the consequences an emergency causes. Knowing which commercial restoration company you would like to work with in advance of the disaster is one of the best things to do—this way you can start the restoration process right away once it is safe to re-enter the building. In addition to this, be aware of the qualifiers for the Small Business Administration’s disaster loans to receive assistance toward recovery.
If your business has been impacted by a disaster, you can contact us 24⁄7 for guidance on how to begin the commercial restoration process.
When Stormy Weather Strikes, We’re Here to Help | SERVPRO® of Alamo Heights
3/10/2020 (Permalink)
SERVPRO of Alamo Heights is your Damage Restoration expert. If you experience any storm damage call us right away.
Stormy weather is a part of life, but occasionally, a storm can turn into something more serious. Considering the fact that storms caused around $2 billion in losses in the year 2018, if you own a home, it is important to have a plan in place for what to do if one causes damage.
Choosing a restoration company is something that is best done in advance so you are able to make a sound decision. Because we can handle a variety of damages thanks to our highly trained technicians and national resources, we think our approach to restoration sets us apart.
Why You Should Call Us for Storm Damage RestorationWe Handle Moisture and Structural Damage
Storm damage is quite complex because of all the elements it can include. Not only can the structure of your home be damaged by wind, fallen trees and other debris, but this can also lead to water damage as it continues to rain. Working with a company like ours that can handle both of these types of damages is ideal, as we will be able to restore every aspect of storm damage that you sustain.
Our Technicians Are Experts in Storm Damages
No two storms are alike, nor are the damages they cause. Thankfully, our technicians are highly trained in structural and moisture damage and have fully studied the guidelines that the Institute of Inspection Cleaning and Restoration Certification has set forth as the industry standard. We also frequently host continuing education seminars and e-learning courses to make sure each one of our technicians is up to date in their field.
We Respond Quickly and With Adequate Resources
With a 24⁄7 emergency line, we pride ourselves on our fast response time when you call. Furthermore, because we have the backing of a national brand behind us, we can call in extra resources from other SERVPRO® locations if need be to ensure we have an adequate amount of technicians around to handle the damage.
We Are a Trusted Leader in the Restoration Industry
Unfortunately, after a disaster or severe storm, there are a multitude of post-disaster scams that aim to take advantage of areas while they are at their most vulnerable. Because we have been a local member of the community for years and are considered a national leader in restoration, you never have to worry about scams or poor service when dealing with us.
If you have experienced storm damage or want to learn more, you can call us 24⁄7 for more details.
Why Home Fires Increase in the Winter | SERVPRO® of Alamo Heights
12/10/2019 (Permalink)
When the temperatures begin dropping, the likelihood of a house fire occurring begins to rise.
Home fires can occur for a variety of reasons, but it is important to be aware of the risks that are especially likely in the winter months in order to keep your family safer during the shorter days ahead. It is important to know the reasons why home fires increase in the winter as well as ways to prevent fires, both in the wintertime and year-round.
Reasons for Increased Home Fires in the WinterAn Increase in Cooking
Cooking—something most of us do every day—is consistently the top cause of home fires across the country, and this is not something that changes in the winter. In fact, it typically rises even more due to an increase in baking and general stove usage around the holidays.
The Risk of Heaters
Heating-related issues are the second-highest cause of house fires, with space heaters being the most common culprit. These fires are typically from flammable objects being too close to the heating source or a space heater tipping over when it is not equipped with an automatic shutoff.
Candles and Decorations
Anywhere there is an open flame there is an opportunity for a house fire to begin, which is why the use of decorative and religious candles can also lead to an uptick in house fires. Winter decorations can also be hazardous, with strings of lights and other electronics that are not frequently used being major culprits for fires.
Ways to Prevent Wintertime FiresWhen it comes to house fires, practicing prevention is the best way to be prepared. Here are some general fire safety tips to remember year-round, but especially during the winter:
- Check smoke alarms once every 30 days and replace every 10 years.
- Always monitor open flames.
- Select space heaters with automatic shut-offs in case they tip over.
- Utilize a screen every time you use a fireplace.
- Draft and practice an emergency escape plan with your household.
If your home has been impacted by a fire, call us right away. We are leaders in restoration and can help you recover quickly after a fire occurs.
Why SERVPRO for Your San Antonio Storm Needs?
8/26/2019 (Permalink)
SERVPRO of Alamo Heights stands ready to help during any disaster.
Did you know that yesterday August 25th was the second anniversary of Hurricane Harvey? SERVPRO of Alamo Heights was there to help out during this tragic storm event in the days and weeks that followed. We mobilized our teams and headed down to the Houston, Texas area, because we heard the need of the people that were there. Our team is allows willing to help in any hurricane disaster. This is one of the reasons that SERVPRO of Alamo Heights can proudly say that we stand ready to always help.
Thankfully, there have been no major hurricanes this year, but know that our community should be prepared for any type of disaster. So, what can you do to prepare for a major disaster? Ready.gov has many tips that will help you to become prepared for this natural disaster. For our commercial clients, we offer a free Emergency Ready Profile that will help to get them in ready shape. For more information call us today at (210) 822-2063 or visit us at SERVPRO of Alamo Heights Commercial Page.
Real Quotes From Real Customers
3/27/2019 (Permalink)
When it comes to working with a restoration company, you want to ensure that you are in good hands. The best way to do this is to know the reputation of the company prior to beginning work. Our customers speak for our work and here they are in their own words:
"Working with SERVPRO® has been a breath of fresh air during this difficult experience. It’s nice to work with such caring professionals who want the best for you after a bad house fire. Since day one, they have explained everything in extensive detail, made me feel at ease and delivered on every commitment made. Kudos to SERVPRO®
for turning my bad situation into a positive one with their phenomenal customer service!”
“To all the guys at SERVPRO®, I would like to give you all a pat on the back. I’ve never experienced anything like my house flooding before and I have never experienced a cleanup process either. It was nerve racking, but I have also never seen a crew come in and put forth that much effort putting us back together again. The professionalism and speed were remarkable.”
For a team you can trust, call SERVPRO of Alamo Heights.
Call The Cleanup Team That's Faster To Any San Antonio Disaster
3/27/2019 (Permalink)
Spring is in the air! With the warmer weather comes the tradition of spring cleaning, a time to organize and clean the environments- home, business, office- we encounter on a daily basis.
Perhaps you are selling a home and want to vanquish years of cigarette smoke odor that won't go away, or want to see if your ducts of HVAC system needs to be cleaned. SERVPRO of Alamo Heights is here to help and offers the following cleaning services:
- Carpet Cleaning
- Upholstery Cleaning
- Ceiling & Wall Cleaning
- Hard Floor Cleaning
- Air duct Cleaning
- Deodorization (destroys odors)
- Dryer vent cleaning
Whatever your spring cleaning needs, SERVPRO of Alamo Heights has you covered. Call your local SERVPRO of Alamo Heights professionals today to discuss or schedule your necessary spring cleaning services.
Why Choose SERVPRO? Because Response Time Matters | SERVPRO® of Alamo Heights
3/20/2019 (Permalink)
When disaster strikes your home or business, time becomes an especially precious commodity. When it is your home or livelihood on the line, you don’t have the benefit of waiting for help—you need it right away.
We know that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.
Why a Fast Response MattersWhen it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.
It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.
The effects of water damage within the first 24 hours include:
- Drywall beginning to swell and break down
- Metal surfaces beginning to tarnish
- Furniture beginning to swell and crack
- Dyes and inks from cloth and paper items spreading and staining
- The beginning of a musty odor
The damage continues to worsen as time goes on. Between 48 hours to a week later, you could begin to see:
- The growth and spreading of mold and mildew
- Swelling and warping of doors, windows and studs
- Metal beginning to rust and corrode
- Paint beginning to blister
- Wood flooring swelling and warping
- The possibilities of serious biohazard contamination
Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.
How We Can HelpWe can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.
Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.
Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.
Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Alamo Heights is available for emergency cleanup and restoration services 24 hours a day, seven days a week.
Fire Safety Tips for Your Business | SERVPRO® of Alamo Heights
3/7/2019 (Permalink)
As a business owner, there are plenty of safety factors to take into consideration regarding risks to your business, staff and visitors.
Fires are one of those risks you need to spend a little extra time planning for and working toward preventing.
Leading Causes of Commercial Structure Fires
According to the National Fire Protection Association (NFPA) the leading causes of structure fires in office properties from 2007–2011 were (in order):
- Cooking equipment, 29% of fires
- Electrical distribution and lighting equipment, 12% of fires
- Heating equipment, 11% of fires
- Intentional, 10% of fires
- Smoking materials, 9% of fires
- Exposure, 4% of fires
- Electronic, office or entertainment equipment, 3% of fires
Of those causes, intentional, exposure, and electrical distribution and lighting equipment accounted for the most property damage.
The Bureau of Labor Statistics found that in 2007, fires and explosions accounted for 3% of all workplace fatalities.
Looking to more recent numbers, the NFPA estimates that from 2007–2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year. Those fires resulted in an annual average of four deaths, 44 injuries and $112 million in direct property damage.
Protecting Your Business
There are many steps you can take to protect your business from the risk of fires. By focusing on fire risk assessment, fire prevention and staff education, you can help reduce the chance of a fire breaking out.
First, you must assess the risk of fire hazards. In some areas, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance on your fire prevention plan.
You’ll want to make sure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.
Finally, consider your people, aka the employees. By creating a fire plan and reviewing it with your staff, you’ll be making sure everyone knows what to do in the case of a fire.
Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and where the first-aid kits are.
Despite your best efforts at prevention, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Alamo Heights is available to help make it "Like it never even happened."
Understanding the Ways Wind Can Impact Your Home | SERVPRO® of Alamo Heights
11/27/2018 (Permalink)
Many concerns come with severe storms, with damaging winds always a threat. These winds, which can come with little to no notice, can be problematic due to long-term structural impacts.
Concerns With Damaging WindsWhile many think of damaging winds as those caused by a tornado or hurricane, these are not the only times when they may come into play. Traditionally, damaging winds are considered those with wind speeds exceeding 50–60 mph and are called “straight-line” winds, which stem from a strong thunderstorm. Their damage is different than the damage from a tornado.
The damage from these winds can be especially destructive, causing loose items to become projectiles. Windows and the roof can take the brunt of this damage, and if it’s extensive, it can also cause water damage to the inside of the home as the outside elements come indoors.
Anyone who lives in a thunderstorm-prone area can be at risk from damaging winds, but there are some structures that are especially at risk. Mobile homes, even those that are anchored, could be seriously damaged with wind gusts over 80 mph.
How to Protect Your PropertyThere are a number of steps you can take to protect your property from damaging winds, but keep the “Two R’s” in mind: reinforce and remove.
Have a professional reinforce your garage door.
Remove or anchor loose objects on your property that could be moved or tossed by the wind. Don’t forget about the trash cans, grills and outdoor furniture.
Have a professional remove large or dying trees and branches that could be blown over on your home.
Not all high wind circumstances come with advanced warning, as we all know, but some of these action items can be taken care of with a “just in case” logic. Also, if you are building a new home or renovating an older home, be sure the windows, walls and doors meet building code for your area.
Damaging winds from storms can open your home up for serious damage, from structural damage to water damage. If your home has been hit by damaging winds and resulting water damage, the highly trained specialists at SERVPRO® of Alamo Heights are here to help with the cleanup and restoration of your home.
Storm Preparation in San Antonio
8/22/2018 (Permalink)
Living in this beautiful Alamo City, we often just think of the sun and hot temperatures. However, we do get strong thunderstorms that bring heavy rain, winds that cause damage, and potential flooding. We have even had hurricane warnings as recent as last year with Hurricane Harvey. Although we didn't get hit by the Harvey, it is important to always be prepared.
An important part of preparation for any storm event is to know what each weather term means. The most common weather terms associated with significant storms include watch, warning, and advisory. Definitions of these terms can be found at the link provided. These terms and their definitions will help you to decide what to do if the alerts are issued.
Another key to preparation is ensuring that you have supplies ready and available. An emergency kit that is well stocked can make a world of difference in extreme weather. For tips on what to put in this kit visit Ready.gov. It is important to remember your pets too and prepare a kit that includes any supplies they need. Supplies during times of disaster can be life saving.
Finally, if a disaster strikes and your home or office is affected you should have a plan for who can help. Alamo Heights stands ready to help deal with the aftermath of any storm damage. For commercial properties, we offer a free Emergency Ready Plan to help plan for potential disasters. Call us today at (210) 822-2063 to discuss or if you have any storm damage.
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